Maev | Raw dog food made easy.
First time trying Maev? Get 15% Off
First time trying Maev? Get 15% Off
Shipping & Return PolicyLast updated April 23, 2020

RETURN POLICYWe are unable to accept returns on food and perishable products once they have shipped from our facilities. If you find a problem with your order, please contact hello@meetmaev.com for assistance.SHIPPING POLICYThank you for visiting and shopping at Maev, Inc. Following are the terms and conditions that constitute our Shipping Policy.DOMESTIC SHIPPING POLICYShipment processing timeAll orders are processed within 2-5 business days. Orders are not shipped or delivered on weekends or holidays.

If we are experiencing a high volume of orders, shipments may be delayed by a few days. Please allow additional days in transit for delivery. If there will be a significant delay in shipment of your order, we will contact you via email or telephone.
Shipping rates & delivery estimatesShipping charges for your order will be calculated and displayed at checkout.

Delivery delays can occasionally occur.
Shipment to P.O. boxes or APO/FPO addressesMaev, Inc. currently does not ship to PO, APO, or FPO box addresses.Shipment confirmation & Order trackingYou will receive a Shipment Confirmation email once your order has shipped containing your tracking number(s). The tracking number will be active within 24 hours.Customs, Duties and TaxesMaev, Inc. is not responsible for any customs and taxes applied to your order. All fees imposed during or after shipping are the responsibility of the customer (tariffs, taxes, etc.).DamagesMaev, Inc. is not liable for any products damaged or lost during shipping. If you received your order damaged, please contact the shipment carrier to file a claim.

Please save all packaging materials and damaged goods before filing a claim.
INTERNATIONAL SHIPPING POLICYWe currently do not ship outside the U.S.
Find out first. Get our emails for info on new products, promotions, nutrition tips, and more.

Shop

Shop
Contact

Questions?

We're available by text or
email M-F from 11am - 7pm ET / 8am - 4pm PT.

Text us: Send "MAEV" to 833-831-3393Email us: hello@meetmaev.comRequest a Phone Call

Contact

Questions?
We're available by text or
email M-F from 11am - 7pm ET / 8am - 4pm PT.

Text us: Send "MAEV" to 833-831-3393Email us: hello@meetmaev.comRequest a Phone Call